22Jan

From a Team of Two to £1bn in Lending with Guy Harrington

From a Team of Two to £1bn in Lending with Guy Harrington

Ever wondered what sets successful mortgage lenders apart?

Kickstart your journey with our Lender Series, focusing on the lender’s perspective in the mortgage broker market.

Our first feature is a deep dive with Guy Harrington of Glenhawk Group, revealing key strategies for thriving in this competitive space.

The world of mortgage lending requires strategic foresight, adaptability, and, most importantly, understanding the needs of both borrowers and the market. In this series, we aim to share these secrets through the experiences of those who have and are achieving success in this market.

Who is Guy Harrington?

In 2017, Guy Harrington formed Glenhawk with a vision to revolutionise property finance.

His aim was clear: to lead Glenhawk to become the best non-bank lender, emphasising speed, service, and flexibility. Achieving over £1bn in lending since March 2020, Glenhawk stands as a testament to his visionary leadership.

Away from the office, Guy enjoys culinary pursuits, embracing nature through long walks, and actively supports mental health and wellbeing initiatives in the workplace. His balanced approach to life and work offers a unique perspective in the high-stakes world of financial lending.

5 Key Lessons for Mortgage Lenders

  1. Establishing a Niche in the Market: Learn how focusing on specific market needs, like speed and flexibility, can set your lending business apart.
  2. Resilience Through Market Fluctuations: Gain insights into how to navigate and grow during unpredictable market conditions, including strategies that helped Glenhawk thrive during the pandemic.
  3. Building a Strong Team Culture: Discover the importance of cultivating a positive workplace culture and how it contributes to business success.
  4. Expanding Your Business Horizons: Explore ways to identify and tap into new growth areas, mirroring Glenhawk’s move into buy-to-let and regulated products.
  5. Leadership Beyond Business: Understand how personal interests and advocacy, such as mental health awareness, can enrich your leadership style and positively impact your team.

For Even More

Insights, giveaways and latest updates follow us on LinkedInFacebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

15Jan

Navigating the Moving Market with Michael Craig

Navigating the Moving Market with Michael Craig

Are you looking to stay ahead in the rapidly changing world of mortgage brokerage?

In our latest blog we unravel the complexities of the financial market with none other than Michael Craig, Sales Director at Brilliant Solutions.

This conversation is a masterclass in navigating market shifts and enhancing your financial expertise.

But first…

Who is Michael Craig?

Meet Michael Craig, a seasoned expert in the mortgage industry, whose passion for this field is as deep-rooted as his commitment to supporting brokers.

Starting his journey in the industry straight out of school at 16, Michael took a brief hiatus during the credit crunch but made a triumphant return to Brilliant Solutions in 2014.

Michael ascended from an underwriter role to Sales Director, skilfully balancing the technicalities of finance with the nuances of sales. His approach, centered around a deep understanding of market dynamics and client relationships, makes him a respected voice in the industry.

5 Things to Learn About the Moving Market:

  1. Career Pathways in Finance: Michael’s journey offers insights into the diverse career opportunities in financial services and the importance of understanding both the technical and sales aspects.
  2. Financial Education for the Younger Generation: Learn about the critical need for financial literacy among youth and industry professionals, and explore how mentoring can play a pivotal role.
  3. Deciphering Market Conditions: Understand the current stable market conditions, lending costs, and how borrowing costs influence the market, as explained by Michael.
  4. Market Predictions and Trends: Get a grasp on Michael’s predictions for market activity, including insights on interest rates and their impact on the industry.
  5. Mastering Relationship Management: Discover the significance of personal interaction and proactive customer engagement in building strong connections and ensuring client satisfaction.

For Even More

Insights, giveaways and latest updates follow us on LinkedInFacebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

08Jan

Mentorship in the Mortgage Industry with Phil Leives

Mentorship in the Mortgage Industry with Phil Leivesley

What does it take to stand out in the competitive world of mortgage brokering?

Phil Leivesley, affectionately known to our team as ‘The Loveliest Bloke in Mortgages,’ is providing you with the answers this week.

In our latest episode of NRG Insights, Marcus Nanson of NRG Resourcing speaks to Phil about the secrets to thriving in this dynamic industry. From pivotal career choices to mastering the art of networking, Phil’s journey provides an array of lessons for every mortgage professional.

Who is Phil Leivesley

Phil Leivesley has been in the mortgage brokerage sector since 2006. His career commenced with a brief stint at an adverse credit broker, followed by a significant period working for a Mortgage Advice Bureau firm in the North West. In 2015, Phil took a major step by moving to London to join Monica Bradley Associates, a boutique brokerage. His appointment as Sales Manager in 2020 marked a new phase, focusing on team growth while maintaining the agility and culture of a smaller firm.

Despite his long tenure in the industry, Phil’s passion remains undiminished. He approaches every conversation and client interaction with the mindset that there’s always something new to learn, a perspective that has contributed significantly to his success and longevity in the field.

Key Takeaways Include:

  1. Mentorship as a Career Catalyst: Learn from Phil’s journey how effective mentorship can be transformative, offering guidance and expediting career progression in the mortgage industry.
  2. Mastering Professional Relationships: Phil shares his insights on networking, illustrating its critical role in unlocking opportunities and building lasting professional connections.
  3. Navigating the Mortgage Industry’s Ups and Downs: Discover strategies to stay resilient and adaptable amidst the ever-changing landscape of the mortgage market.
  4. Beyond Qualifications: Find out why considering behavioural traits alongside qualifications is crucial for forming successful, cohesive teams.
  5. Cultivating a Supportive Team Environment: Uncover the key elements that contribute to a positive and productive workplace, enhancing team morale and efficiency.
  6. Strategic Use of Social Media for Business Expansion: Gain Phil’s perspective on leveraging social media effectively to grow your business and engage with clients.
  7. The Role of Behavioural Testing in Recruitment: Understand how behavioural testing can align candidates with your company’s ethos, leading to better long-term retention.
  8. The Platinum Rule in Business Interactions: Learn the importance of treating colleagues and clients based on their preferences, fostering better relationships and business outcomes.
  9. Establishing Clear Behavioural Standards: Discover the importance of setting and maintaining specific behavioural standards to ensure a positive and efficient work environment.

For Even More

Insights, giveaways and latest updates follow us on LinkedInFacebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

04Jan

The Power of Hiring on Behaviours

The Power of Hiring on Behaviours

In the puzzle of recruitment, hiring the right person goes beyond assessing skills and experience. 

It should involve understanding the candidate’s behaviours and how these align with the role and company culture. 

The cost of overlooking this aspect is an expensive one, its estimated that a bad hire can set a company back a whopping £100K. 

This figure includes the time and money invested in recruitment, onboarding, training, and salary.

Why Behavioural Surveys Should Be Your First Step

Surprisingly, many businesses still rely solely on traditional hiring metrics like skills and experience. Yet, they often end up terminating employment due to behavioural mismatches. So, why not assess behaviour before offering a contract? 

Incorporating behavioural surveys at the outset, rather than as an afterthought, can provide crucial insights into how well a candidate will fit into your team.

A smart approach is to evaluate your star performers in similar roles and develop a benchmark profile. This profile can then be used to gauge how well potential candidates align with the traits that lead to success in your organisation.

Key Benefits of Behavioural Hiring:

  • Improved Team Dynamics: Ensures new hires complement existing team members.
  • Reduced Turnover Rates: Matches candidates with roles suited to their natural tendencies.
  • Increased Productivity: Places individuals in roles where they can excel naturally.
  • Enhanced Job Satisfaction: Employees are more content and engaged in roles that align with their behaviours.

For instance, if your top performers are outgoing, innovative, and self-driven, a reserved candidate who prefers structured tasks might struggle to integrate. This mismatch not only affects the individual’s performance but can disrupt team dynamics.

In The Real World: Vista Equity Partners’ Approach

Robert Smith, the founder, Chairman, and CEO of Vista Equity Partners, a prominent private investment firm, underscores the value of behavioural assessment in recruitment. Vista requires all employees and recruits to undergo a personality-and-aptitude test. This approach helps in assigning people to roles where they’re likely to excel. For example, sales roles are better suited to extroverted individuals, while software development may suit introverts better.

The focus is on finding the right person for the job, irrespective of their background or credentials. This strategy has led to a diverse workforce, with 35% of Vista’s portfolio-company employees being women, and has been crucial in their success in acquiring and growing over 500 software companies.

The Benefits and Beyond

Behavioural hiring is a fundamental shift in the recruitment paradigm. It allows for a more equitable and unbiased approach to talent acquisition. Moreover, it identifies individuals who, although they might not have the most impressive resumes, possess the potential to excel and grow within the company.

At NRG Resourcing, we understand the value of behavioural testing in enhancing employee retention and ensuring a harmonious team dynamic. 

Our approach is tailored to identify candidates who not only have the requisite skills but also exhibit behaviours and values that align with your company culture.

Curious about how behavioural testing can revolutionise your hiring process? Book a free, no-obligation call with me to discuss how we can integrate this powerful tool into your recruitment strategy.

Taking Action

If you’re committed to hiring high-quality, behaviourally suited talent, let’s connect and discuss how we can redefine your recruitment process, ensuring each new hire is not just an addition but a lasting asset to your mortgage business.

If you’re seeking a new role, or are searching for new talent, please click on the appropriate link to book a call with me today.

nadia knight

21Dec

Conquering PR as a Mortgage Broker with Dominic Hiatt

Conquering PR as a Mortgage Broker with Dominic Hiatt

Are you a mortgage broker looking to learn, navigate and conquer the ever-evolving landscape of public relations?

Our recent interview with Dominic Hiatt, founder of NewsPage, offered invaluable insights that could transform your approach, as a mortgage broker, to marketing and PR.

Read on to learn how to harness the power of modern media and create a dynamic presence in the mortgage industry.

Who is Dominic Hiatt?

Dominic Hiatt is a trailblazer in the world of PR and media.

An award-winning journalist and founder of the Rhizome Media Group, Dominic has an impressive track record of working with clients globally. With the creation of NewsPage, he’s on a mission to decentralise the PR world and democratise the media, making it accessible for everyone to #BeTheStory – for free.

His innovative approach is reshaping how mortgage brokers and other professionals engage with the media, offering new platforms and opportunities for visibility.

7 PR Lessons for Mortgage Brokers:

  1. Adapt to Modern Media Trends: Embrace interactive media formats and explore various platforms to engage with your audience effectively. This approach ensures you stay relevant and capture attention in a media-saturated market.
  2. Value Authentic Insights Over AI: Prioritise personal, human insights in your content creation to forge stronger connections with your clients. Genuine content resonates more deeply, establishing trust and a stronger client-broker relationship.
  3. Utilise Cutting-Edge Media Tools: Leverage tools like NewsPage’s app to interact dynamically with news alerts and enhance your media engagement. These innovative tools can streamline your PR efforts and make your responses more impactful.
  4. Make a Mark in Media as a Broker: Develop a straightforward and honest media approach to reshape narratives and enhance your brand’s impact. This candid approach can set you apart from competitors and reinforce your reputation as a trustworthy expert.
  5. Implement Effective Media Strategies for Business Growth: Use media exposure strategically to build credibility, generate leads, and drive business development. Consistent and well-planned media appearances can significantly boost your visibility in the industry.
  6. Navigate AI’s Role in Journalism Smartly: Balance the use of AI in journalism with the irreplaceable value of human intelligence and opinion in content creation. While AI can assist in content generation, the human touch is essential for authenticity and relatability.
  7. Embrace Media Opportunities for Enhanced Credibility: Actively engage with media and PR to elevate your profile and establish authority in your brokerage business. Showcasing your expertise through these channels can transform your public image and open doors to new opportunities.

Watch the Full Episode:

For a comprehensive understanding of these strategies and more, watch the Marcus Nanson’s full conversation with Dominic Hiatt in video format below, packed with actionable insights for mortgage brokers.

Prefer To Listen?

Tune into this episode on the NRG Insights Spotify Podcast Channel for an educational and entertaining learning experience, packed with actionable advice for success in the mortgage industry.

It’s OUT NOW.

Click the embedded link below to listen here, or visit Spotify directly and Follow the NRG Insights Podcast.

For Even More

Insights, giveaways and latest updates follow us on LinkedInFacebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

18Dec

Authenticity and Authority in Mortgage Broker Marketing with Ash Borland

Authenticity and Authority in Mortgage Broker Marketing with Ash Borland

Are you a mortgage broker looking to revolutionise your marketing and stand out in a crowded digital world?

Earlier this week, Marcus Nanson spoke with Ash Borland, an expert in Mortgage Broker Marketing, in the second instalment of our Marketing for Mortgage Brokers Mini-Series. Together they discussed exactly what it takes for brokers to market themselves more effectively with content!

Read on to discover the secrets of creating authentic connections, establishing your expertise, and leveraging social media for sustainable growth.

Who is Ash Borland?

Meet Ash Borland, mortgage broker marketing coach. Transitioning from a successful career as a mortgage broker, Ash now wears the hat of a Content Marketing Coach, guiding professionals towards achieving visibility and success in the digital-first era.

Known for his genuine, buzzword-free approach, Ash empowers brokers with his Mortgage Marketing Blueprint, helping them carve out a unique identity in the industry.

What You’ll Learn

Demonstrating Value Over Price: Learn how to showcase the intrinsic value of your services, especially crucial in a market where some clients may not understand the need for fees.
Establishing Your Brand’s Superiority: Ash shares strategies on how to differentiate your services and articulate why your approach is superior, setting you apart from the competition.
Building and Maintaining Authentic Client Relationships: Dive into the art of cultivating lasting relationships with clients, a key aspect of sustainable business growth in the mortgage industry.
Navigating the Digital Landscape Post-Pandemic: Understand how to adapt your marketing strategies to the evolving demands of a post-pandemic world, with a focus on digital and social media platforms.
Embracing Authenticity in Content Creation: Discover the importance of genuine content that resonates with your audience, discussing how to use AI tools effectively while keeping your unique voice.

Watch the Full Discussion:

For a comprehensive understanding of these strategies and more, watch Marcus Nanson’s full conversation with Ash Borland. His experience and advice offer a blueprint for success in today’s competitive mortgage brokerage landscape.

Prefer To Listen?

Tune into this episode on the NRG Insights Spotify Podcast Channel for an educational and entertaining learning experience, packed with actionable advice for success in the mortgage industry.

It’s OUT NOW.

Click the embedded link below to listen here, or visit Spotify directly and Follow the NRG Insights Podcast.

For Even More

Insights, giveaways and latest updates follow us on LinkedInFacebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

11Dec

Mastering Social Media In The Content Revolution with Rosalia Lazzara-Tilley

Mastering Social Media In The Content Revolution with Rosalia Lazzara-Tilley

Welcome to the first instalment of our “Marketing For Mortgage Brokers Mini-Series” where we dive into the crucial world of digital marketing specifically tailored for mortgage brokers.

In this opening episode, “Mastering Social Media In The Content Revolution with Rosalia Lazzara-Tilley,” we unpack the dynamics of social media and its pivotal role in the mortgage brokerage industry.

Expert Insights from Rosalia Lazzara-Tilley

Rosalia Lazzara-Tilley, CEO of Manuka Media and author of “Social Media Guide For Mortgage Brokers,” joins Marcus Nanson, Director of NRG Resourcing, to share her wealth of knowledge.

Specialising in catapulting mortgage brokers and IFAs into the digital forefront, Rosalia’s boutique agency focuses on generating organic leads and elevating online presence.

Her mantra?

Define your Identity, Convey your Influence, and Scale your Income.

What You Won’t Want to Miss..

  • The Evolution of Relationship Marketing: Explore the shift from transactional to relationship-focused approaches in the mortgage industry, as Rosalia emphasises and explains how to build long-term client connections.
  • Overcoming Content Creation Challenges: Rosalia offers practical solutions for the common hurdles encountered in content creation, stressing the importance of consistent and proactive efforts.
  • Adapting to the Digital Age Post-Pandemic: Gain insights on how the pandemic has reshaped the need for trust and credibility in online interactions and lead generation.

Why This Episode Is a Must-Listen:

As part of our “Marketing For Mortgage Brokers Mini-Series,” this episode is tailored to help professionals in the mortgage sector navigate the ever-changing landscape of digital marketing.

It’s filled with actionable advice and strategies to enhance your social media presence, ensuring sustainable business growth.

Ready to step up your digital marketing game? Watch the full episode below…

Prefer To Listen?

Tune into this episode on the NRG Insights Spotify Podcast Channel for an educational and entertaining learning experience, packed with actionable advice for success in the mortgage industry.

It’s OUT NOW.

Click the embedded link below to listen here, or visit Spotify directly and Follow the NRG Insights Podcast.

For Even More

Insights, giveaways and latest updates follow us on LinkedInFacebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

22Nov

The Long Game in Leadership with Nick Neophytou

The Long Game in Leadership with Nick Neophytou

Leadership in the business world isn’t just about making key decisions, it’s about nurturing relationships, understanding market dynamics, and playing the long game.

In our recent conversation with Nick Neophytou, Managing Director of the Mantra Group, we delve into these facets, revealing how they shape a successful career and a thriving business.

Nick Neophytou’s Inspiring Business Journey

Nick’s story in the financial sector is a story of growth, adaptability, and strategic leadership.

Starting his career in the machine room of Bank of Cyprus UK, coding checks, he quickly progressed through various roles, absorbing vital lessons at each step. His journey took a significant turn at Metro Bank, where he learned the art of brand-building and consistency, eventually leading him to co-found Mantra Group, where his began to develop his business skills for the long game.

Must Not Miss Lessons: 

  • Leadership Evolution: Nick shares how his background and experiences moulded his approach to leadership, highlighting the significance of embracing challenges and stepping up with grit.
  • Brand Consistency and Culture: Nick underscores the importance of maintaining a consistent brand, both internally and externally. For Nick, every team member is a custodian of the brand, playing a critical role in building trust with clients.
  • Strategic Partnership and Role Clarity: Marcus and Nick explore the dynamics of successful business partnerships, emphasising the need for complementary skill sets and clear role allocation to avoid overlap and ensure accountability.
  • Adapting to Business Shifts: Nick reflects on the challenges and learning curves of scaling a business, especially when aligning day-to-day actions with long-term goals.

Ready?

Whether you’re just starting out or are an established professional in the financial industry, Nick’s insights offer a wealth of knowledge.

His advice on long-term vision, patience, and commitment to customer experience provides a blueprint for building and sustaining success in any business.

Watch the full episode here, or directly on our YouTube channel:

Prefer To Listen?

Tune into “The Long Game in Leadership with Nick Neophytou” on the NRG Insights Spotify Podcast Channel for an educational and entertaining learning experience, packed with actionable advice for success in the mortgage industry.

And, it’s OUT NOW.

Click the embedded link below to listen here, or visit Spotify directly and Follow the NRG Insights Podcast.

For Even More

Insights, giveaways and latest updates follow us on LinkedIn, Facebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

13Nov

Beyond the Deal with Joe Aston

Beyond the Deal with Joe Aston

Success in the world of mortgage brokering hinges on more than just financial savvy.

It demands leadership, adaptability, and a deep understanding of market dynamics.

In an engaging and revealing session with Joe Aston from Aria Finance, we uncover the layers of strategic thinking and decision-making that drive success in this competitive field.

His journey, marked by significant transitions and pivotal learning moments, offers insights for anyone eager to understand what it truly takes to thrive in the world of mortgage brokering.

Joe Aston’s Journey

Joe shares his transformative journey in the mortgage industry, from the ground up, a crucial lesson and story for any new ambitious people to the industry.

His story isn’t just about climbing the career ladder, it’s a journey of adaptability, strategic thinking, and strong leadership while navigating the complex mortgage landscape.

What You’ll Gain from This Episode

  • Effective Leadership Insights: Learn how Joe’s sports background influenced his approach to leadership and team management, offering valuable lessons in building and nurturing a successful team.
  • Strategies for Industry Shifts: Joe discusses how to stay ahead during times of change, such as mergers, sharing his methods for keeping teams aligned and motivated.
  • Ethical Practices in Mortgage Brokering: Get an insider’s perspective on the bridging market. Joe shares the importance of long-term thinking and responsible practices, crucial for anyone in the mortgage industry.

Why This Episode Is a Must-Listen

Whether you’re new to the mortgage industry or looking to enhance your career, Joe’s down-to-earth advice on commitment, habit formation, and market adaptability is invaluable.

His insights provide practical tips for anyone aiming to grow in this sector.

But why read about it when you can watch it? Check out the full YouTube episode below, and be sure to Subscribe…

Prefer To Listen?

Tune into “Beyond the Deal with Joe Aston” on NRG Insights for an educational and entertaining learning experience, packed with actionable advice for success in the mortgage industry.

Joe’s journey and insights are a roadmap for anyone aspiring to make their mark in this challenging yet rewarding field.

And, it’s OUT NOW on Spotify! Click the embedded link below to listen here, or visit Spotify directly and Follow the NRG Insights Podcast.

For Even More

Insights, giveaways and latest updates follow us on LinkedIn, Facebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

06Nov

Growth and Grit in the Mortgage Industry with Gindy Mathoon

Growth and Grit in the Mortgage Industry with Gindy Mathoon

Venturing into the world of mortgages and financial advising can feel like navigating a maze. Yet, in the face of such challenges, growth and success are not only possible—they’re within reach for those armed with the right knowledge and strategies.

Enter Gindy Mathoon, a veteran in the mortgage industry, whose journey is a story of strategic growth and leadership through fluctuating markets and unforeseen challenges.

Blueprint for Business Resilience

Our podcast episode takes you behind the scenes of Create Finance’s growth from a fledgling agency to a distinguished name in the mortgage sector.

The journey is not just about growth – it’s a story of resilience, adaptability, and the human aspects of leading a business.

Mortgage Industry Mastery

In this episode Marcus Nanson and Gindy Mathoon delve into:

  • The Genesis and Expansion of Create Finance: Discover the inception story of Create Finance and learn how strategic decisions fuelled its rapid expansion.
  • Leadership Through Economic Turbulence: Gain insights into leading a business and team through economic uncertainties and how those lessons shape future strategies.
  • Navigating Emotional Landscapes: Understand the delicate art of managing emotions within the workplace, especially during challenging periods like the pandemic.
  • Guiding Lights for Future Leaders: Take away practical advice for budding professionals in the mortgage space, emphasising the pivotal role of mentorship and continuous learning.

But why read about it when you can watch it? Check out the full YouTube episode below, and be sure to Subscribe…

Why This Episode Is a Must-Listen

  • Leadership Lessons: Hear firsthand about the trials and triumphs of steering a growing business, offering lessons in emotional intelligence and strategic foresight.
  • Growth Strategies: Gindy Mathoon shares the growth strategies that have worked, providing listeners with actionable insights.
  • Vision for Aspiring Entrepreneurs: Learn the value of vision and adaptability in business, especially relevant for those starting their journey in the mortgage industry.

To absorb the full depth of these discussions and integrate them into your professional life, listen to the full episode on Spotify here…

For Even More

Insights, giveaways and latest updates follow us on LinkedIn, Facebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

The UK Mortgage Broker
Salary Guide

Are you earning what you should be? Paying your team too much?

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